FAQ & Site Info

Terms of Service

Payment: select how many items you want tu purchase and click “Add to cart”. You will be taken to express checkout on Paypal.

Shipping:
– WORLDWIDE Shipping from Europe.
– SAFELY packaged in padded bubble envelope with Patient Information Leaflet in English. 
– US ORDERS AND DUTIES:
* We now ship most of US orders DDP (Delivered Duty Paid) via USPS – all duties and taxes included in shipping price. No additional charges upon delivery.
* Express and special orders, shipped via Fedex, DHL, UPS, are DDU (Delivered Duty Unpaid) - US import taxes and duties apply upon delivery. Customs holds the Buyer liable for the payment of duty not the Seller.
If an order is returned because the buyer did not comply with regulations, the buyer may still be entitled to a refund from the seller for the item's purchase price, minus the shipping costs and any costs the seller incurred from the return, which can include duties, taxes, and broker fees they paid on the returned package.
Please make sure your contact details are up to date.

REMINDER: It is the buyer's obligation to pay import duties and taxes which might apply to specific goods under the custom laws of the destination country. We do not take any responsibility for goods which might be illegal to import in specific countries.

Returns & Refunds:
- No returns accepted. Our products are medicines or medical devices - we do not resell or repackage them.
- Refunds. If shipped product is lost in transit or turns out to be a wrong product - we will send you the right product  or refund you immediately. No questions asked.

All products are shipped with an English language Summary of Product Characteristics in the form of Drug Facts, Supplements Facts, Package Leaflet, Patient Package Insert or CE Instructions. Read them carefully because they contain important information for you.

Legal Disclaimer
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.